Last Updated: January 2025
1. Introduction
ResuTalk.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume assistant service.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Resume documents and content you upload
- Personal bio and profile information
- Payment information for subscription services
- Communications with our support team
2.2 Usage Information
We automatically collect certain information about your use of the Service:
- Chat conversations and interactions with your AI resume
- Analytics data about your resume usage
- Device information and IP addresses
- Browser type and operating system
- Pages visited and time spent on the Service
2.3 Third-Party Information
We may collect information from third-party services:
- Google for OAuth authentication (name, email, profile picture)
- Stripe for payment processing
- OpenAI for AI functionality
- Analytics services for website usage
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain the AI resume assistant service
- AI Processing: To process your resume content and generate AI responses
- Account Management: To manage your account and subscription
- Communication: To send you service updates and support messages
- Analytics: To improve our service and user experience
- Security: To protect against fraud and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our service:
- OpenAI for AI processing and chat functionality
- Stripe for payment processing
- Cloud hosting providers for data storage
- Email service providers for communications
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you delete your account
- Resume content: Until you delete your account or content
- Chat conversations: For analytics and service improvement
- Payment information: As required by financial regulations
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic service functionality
- Analytics Cookies: Help us understand how you use our service
- Preference Cookies: Remember your settings and preferences
9. Third-Party Services
Our service integrates with third-party services that have their own privacy policies:
- Google OAuth: Provides authentication services and may collect login data
- OpenAI: Processes your resume content for AI responses
- Stripe: Handles payment processing and billing
- Google Analytics: Provides website usage analytics
9.1 Google OAuth Data
When you sign in with Google, we collect:
- Your Google account email address
- Your name as displayed in your Google profile
- Your Google profile picture (if you choose to share it)
- Your Google account ID for authentication purposes
We use this information to:
- Create and manage your ResuTalk account
- Provide personalized service
- Send you important service notifications
We do not share your Google data with third parties except as required to provide our service.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our service
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@resutalk.com